Leave an E-message for them!
Edit your message here to generate a gift note via text or email. Perfect if you're short on time or want to reach someone anywhere. Just enter your message and choose when to send it.
Welcome! How can we help you today?
Find Answers to Your Questions
- How to Live Stream Your Birdfy Camera on YouTube
- Which products support live streaming?
- Does selecting the higher resolution consume more power?
- Can YouTube Live streaming be muted?
- Can the Birdfy app and the YouTube Live backend be closed after starting a YouTube live stream?
- Can I live stream on other platforms besides YouTube?
- Why does YouTube still show no success even after pressing "Go Live" on the app?
- Will motion detection continue to trigger? Will the Birdfy Nest Story continue to record?
- Can multiple cameras use the same streaming key and streaming address?
- For dual-camera devices, is it possible to livestream with both cameras simultaneously?
- Why is there significant delay and choppiness in the live stream?
- The camera was shared with me. Can I live stream on Youtube?
- Is it possible to livestream using the YouTube app?
- Birdfy RTMP Live Stream
- Birdfy Feeder Quick Start Guide
-
Birdfy Feeder Software&Hardware
- Anti-flicker Mode
- Difference Between AI and Lite
- Abnormal Video Duration
- MicroSD Card
- Birdfy Livestream
- Night Version
- How to Share Your Device With Family/Friends
- What's Event Video Recording (features, plans & price)?
- Video Storage and Access
- Birdfy Feeder Cloud Service: EVR vs. CVR
- The In-App Pairing Flow
- Cloud Services
- How to Install the Solar Panel
- How to Remove the Mounting Bracket
- How to Assemble and Disassemble the Birdfy Hummee Extension
- How to Assemble and Disassemble the Birdfy Pro Perch
- How to Protect the Birdfy Feeder Antenna
- How to Refill Bird Food in a Wall-Mounted/Tree-Mounted Feeder
- How to Mount Your Birdfy Feeder on a Tree
- How to Mount Your Birdfy Feeder on a Wall
- How to Mount Your Birdfy Feeder on a Pole
- How to Disassemble and Clean Your Birdfy Feeder
- How to Assemble Your Birdfy Feeder
- How to Insert a MicroSD Card into Your Birdfy Feeder
- Certifications
- Seed Bin Capacity
- Waterproof Rating
- Difference Between Birdfy Feeder and Birdfy Cam
- Working Temperature
- Charging
- Birdfy Feeder Bamboo Quick Start Guide
-
Birdfy Feeder Bamboo Software&Hardware
- Cloud Services
- Birdfy Feeder Cloud Service: EVR vs. CVR
- Video Storage and Access
- What's Event Video Recording (features, plans & price)?
- How to Share Your Device With Family/Friends
- The In-App Pairing Flow
- Night Version
- Birdfy Livestream
- How to Install the Extension Perch-Birdfy Feeder Bamboo
- Charging-Birdfy Feeder Bamboo
- Cloud Services-Birdfy Feeder Bamboo
- How to Mount Your Birdfy Feeder Bamboo
- How to Pair Your Birdfy Feeder Bamboo with the Birdfy App
- Maintaining the Bamboo
- How to Disassemble and Clean Your Birdfy Feeder Bamboo
- Birdfy Feeder Bamboo Certifications
- Birdfy Feeder Bamboo Waterproof Rating
- Birdfy Feeder Bamboo Seed Bin Capacity
- Birdfy Feeder Bamboo Working Temperature
- Birdfy Hum Feeder Quick Start Guide
-
Birdfy Hum Feeder Software&Hardware
- Cloud Services-Birdfy Hum Feeder
- Birdfy Hum Feeder Cloud Service: EVR vs. CVR
- Video Storage and Access-Birdfy Hum Feeder
- How to Share Your Device With Family/Friends-Birdfy Hum Feeder
- The In-App Pairing Flow-Birdfy Hum Feeder
- Night Version-Birdfy Hum Feeder
- MicroSD Card-Birdfy Hum Feeder
- Abnormal Video Duration-Birdfy Hum Feeder
- Anti-flicker Mode-Birdfy Hum Feeder
- How to Mount Your Birdfy Hum Feeder on a Pole
- How to Mount Your Birdfy Hum Feeder on a Wall
- How to Mount Your Birdfy Hum Feeder on a Tree
- How to Pair Your Birdfy Hum Feeder with the Birdfy App
- How to Assemble Your Birdfy Hum Feeder
- How to Disassemble and Clean Your Birdfy Hum Feeder
- Status Light-Birdfy Hum Feeder
- Certifications-Birdfy Hum Feeder
- Waterproof Rating-Birdfy Hum Feeder
- What temperature does my Birdfy Hum Feeder need to work properly?
- Troubleshooting: Leakage
- Troubleshooting: Incorrect Temperature/Humidity Readings-Birdfy Hum Feeder
- Troubleshooting: Solar Panel not Charging-Birdfy Hum Feeder
- Troubleshooting: Disconnections-Birdfy Hum Feeder
- Troubleshooting: Failed Firmware Update-Birdfy Hum Feeder
- Troubleshooting: Pairing-Birdfy Hum Feeder
- Troubleshooting: Powering On-Birdfy Hum Feeder
- Birdfy Nest Quick Start Guide
-
Birdfy Nest Software&Hardware
- Status Light-Birdfy Nest
- How to Share Your Device With Family/Friends-Birdfy Nest
- Video Storage and Access-Birdfy Nest
- Cloud Services-Birdfy Nest
- Birdfy Hum Feeder Software Instructions
- How to Arrange the Cables of Your Birdfy Nest - Birdfy Nest
- How to Disassemble the Predator Guard
- How to Mount Your Birdfy Nest
- How to Install the Exterior Camera
- How to Pair Your Birdfy Nest with the Birdfy App
- How to Arrange the Cables of Your Birdfy Nest-Birdfy Nest
- Certifications-Birdfy Nest
- Waterproof Rating-Birdfy Nest
- Working Temperature-Birdfy Nest
- How to Disassemble and Clean Your Birdfy Nest
- Maintaining the Bamboo-Birdfy Nest
Troubleshooting: Disconnections
If your device experiences frequent disconnections, please follow these steps:
-
Check your Wi-Fi signal strength and make sure it is stable and strong.
-
Restart your router.
-
Turn off the camera by pressing and holding the power button, and then turn it on again. The camera will reconnect automatically. If it doesn't work, try to insert a pin into the reboot hole next to the power button to hard reset your camera.
If the issue persists, please contact our customer support at support@netvue.com for further assistance.
Updated on 05 Jun 2024
Is it helpful?
Thanks for your feedback
About Birdfy
Community
BFCM Mega Sale！
Up to 60% off - biggest sale of this year, extra $20 off when order $200+
Days
Hours
Minutes
Seconds
8% OFF
By continuing to browse, you agree to our use of cookies and our sharing of information about your interactions on our site with our social media, advertising, and analytics partners.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Message saved
Gift card added to cart!
Message removed
Searching...
Not found
Expired on
Balance:
Initial balance:
Expires on: