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Troubleshooting: Pairing-Birdfy Hum Feeder

Issue: Birdfy Hum Feeder cannot enter Wi-Fi config mode (status light does not flash blue)
  1. Ensure that after turning on the device (status light is solid blue), you double press the power button.
  2. If the status light remains solid blue after double pressing the power button, use the provided ejector pin to gently poke the reboot hole located next to the power button.
 
Issue: Birdfy Hum Feeder cannot scan the QR code on your phone
  1. Ensure that you're using the front camera to scan the QR code, and maintain a distance of 5-7cm between the camera and your phone.
  2. Verify that your device is in Wi-Fi config mode, indicated by a flashing blue light.
 
Please email support@birdfy.com if you have any questions.

Updated on 06 Jun 2024